THE IMPACT OF CELLPHONE
USAGE ON GENERATION Z:

A FRIEND OR FOE PERSPECTIVE

THE IMPACT OF CELLPHONE USAGE ON

GENERATION Z: A FRIEND OR FOE PERSPECTIVE

Ángel Téllez Tula

Benemérita Universidad
Autónoma de Puebla, México
Norma Elena Mendoza Zaragoza

Universidad de Colima, México

Laura Herrera Corona

Universidad Anáhuac Campus Querétaro, México

Benjamín Gutiérrez Gutiérrez

Benemérita Universidad
Autónoma de Puebla, México
Rita Yañez Garnica

Subsecretaría de Educación
Básica, México
pág. 7357
DOI:
https://doi.org/10.37811/cl_rcm.v10i3.24830
The Impact of Cellphone Usage on Generation Z:

A Friend or Foe Perspective

Ángel Téllez Tula
1
angel12.tellez@gmail.com

https://orcid.org/0000-0002-7925-9271

Benemérita Universidad Autónoma de Puebla

México

Norma Elena Mendoza Zaragoza,

https://orcid.org/0009-0009-9214-5082

Universidad de Colima

México

Laura Herrera Corona

https://orcid.org/0009-0002-8572-0383

Universidad Cristóbal Colón

Universidad Anáhuac Campus Querétaro

México

Benjamín Gutiérrez Gutiérrez

https://orcid.org/0000-0003-2716-9108

Benemérita Universidad Autónoma de Puebla

México

Rita Yañez Garnica

https://orcid.org/0000
-0001-9052-1536
Subsecretaría de Educación Básica, Estado de
México

ABSTRACT

Cellphones have become an essential part of everyday life, particularly among Generation Z students.

The purpose of this study was to analyze the impact of cellphone use on adolescents, examining both

its educational benefits and potential drawbacks. A mix
ed-methods descriptive approach was employed,
combining quantitative and qualitative data. The study was conducted in junior high schools located in

the states of Puebla and Mexico during June 2026. A total of 1,191 students participated by completing

a 12
-item questionnaire administered through Google Forms. The findings revealed a high level of
smartphone ownership, with 91.6% of participants reporting having their own cellphone. Academic

activities, including homework and research, were identified as the
most common uses of smartphones,
followed by entertainment and communication. Although students recognized the educational value of

these devices, many also reported difficulties disconnecting from their phones when studying or

sleeping. Additionally, a c
onsiderable proportion acknowledged that cellphone use may affect
concentration and academic performance. Qualitative responses showed that students were aware of

both the benefits and risks associated with smartphone use and emphasized the importance of

m
oderation, self-discipline, and responsible digital habits. The results suggest that smartphones can
function as both valuable educational tools and potential sources of distraction. Their impact depends

largely on usage patterns, self
-regulation, and educational guidance.
Keywords
: generation z, smartphone use, academic performance, digital habits, educational technology.
1
Autor principal
Correspondencia:
angel12.tellez@gmail.com
pág. 7358
The Impact of Cellphone Usage on Generation Z:

A Friend or Foe Perspective

RESUMEN

Los teléfonos celulares se han convertido en una parte esencial de la vida cotidiana, especialmente entre
los estudiantes de la Generación Z. El propósito de este estudio fue analizar el impacto del uso de
teléfonos celulares en adolescentes, examinando tanto sus beneficios educativos como sus posibles
desventajas. Se empleó un enfoque descriptivo de métodos mixtos, combinando datos cuantitativos y
cualitativos. El estudio se llevó a cabo en escuelas secundarias ubicadas en los estados de Puebla y
México durante junio de 2026. Un total de 1,191 estudiantes participaron completando un cuestionario
de 12 preguntas administrado a través de Google Forms. Los hallazgos revelaron un alto nivel de
posesión de teléfonos inteligentes, con un 91.6% de los participantes reportando tener su propio celular.
Las actividades académicas, incluyendo tareas y investigación, se identificaron como los usos más
comunes de los teléfonos inteligentes, seguidos del entretenimiento y la comunicación. Si bien los
estudiantes reconocieron el valor educativo de estos dispositivos, muchos también reportaron
dificultades para desconectarse de sus teléfonos al estudiar o dormir. Además, una proporción
considerable reconoció que el uso del teléfono celular puede afectar la concentración y el rendimiento
académico. Las respuestas cualitativas mostraron que los estudiantes eran conscientes tanto de los
beneficios como de los riesgos asociados al uso de los teléfonos inteligentes y enfatizaron la importancia
de la moderación, la autodisciplina y los hábitos digitales responsables. Los resultados sugieren que los
teléfonos inteligentes pueden funcionar como valiosas herramientas educativas y, a la vez, como
posibles fuentes de distracción. Su impacto depende en gran medida de los patrones de uso, la
autorregulación y la orientación educativa.

Palabras clave: generation z, smartphone use, academic performance, digital habits, educational

technology.

Artículo recibido 20 mayo 2026

Aceptado para publicación: 20 junio 2026
pág. 7359
INTRODUCTION

In the 2000s, cellphones became widely adopted worldwide, leading to a significant increase in the

number of users. Although the development of mobile phone technology began in the United States, its

rapid expansion reached many countries (International Te
lecommunication Union [ITU], 2026). For
example, Japan had already achieved extensive mobile network coverage by the 1980s, which

contributed to the early growth of cellphone usage (Galazzo, 2020). This global expansion laid the

foundation for the widespre
ad use of smartphones among younger generations, particularly Generation
Z, who are now considered digital natives due to their constant interaction with mobile technology

(Rosenberg et al., 2025).

Nowadays, a vast majority of people worldwide own a cellphone and can connect themselves to the

internet. To be clear, there are more than 5.7 billion people who possess and uses smartphones globally,

representing around 70% of the world’s population (Kuma
r, 2026). Furthermore, studies show that
approximately 82% of individuals worldwide own a mobile phone, highlighting the global spread of

this technology (International Telecommunication Union [ITU], 2025).

Mexico is not an exception to this trend; there are millions of cellphone users, most of whom are young

people belonging to generations such as Millennials, Generation Z, and Generation Alpha. In fact,

mobile phone usage in Mexico has grown significantly i
n recent years, with a large proportion of the
population relying on smartphones for communication, education, and entertainment (Statista Research

Department, 2025).

Clearly, cellphones have been present for several decades worldwide and have become an essential part

of daily life. Furthermore, they have been increasingly incorporated into educational settings,

particularly in classrooms, where their use represents a d
ouble-edged sword with both advantages and
disadvantages. On the one hand, smartphones can support learning by providing access to information

and educational resources; on the other hand, they may cause distractions and negatively affect students’

academi
c performance. Numerous studies suggest that cellphones have become an extension of human
behavior, playing a role similar to essential tools throughout history. (Buzzetto
-Hollywood & Quinn,
2024; Wacks & Weinstein, 2021).
Cellphones have become an extension of human beings, as Ice Age
shoes were to them, as they are now deeply integrated into everyday activities.
pág. 7360
The purpose of this study was to analyze the impact that cellphones have on students’ daily lives. More

specifically, it focused on Generation Z, a cohort that has grown up surrounded by digital technology,

including smartphones and stable internet access
in their homes. This generation has witnessed and
actively engaged with the rapid development of digital tools and artificial intelligence applications such

as Siri, Alexa, and Gemini, which have become integrated into their everyday routines. As a result,
their
interaction with technology is more constant and immersive than that of previous generations, making

them a particularly relevant group for examining the effects of cellphone usage.

The present study took place in
the state of Mexico and in the state of Puebla, in junior high schools.
It involved a sample of ___ students, with an average age of ___ years. The study followed a mixed
-
methods paradigm (Hernández et al., 2016) and adopte
d a phenomenological approach (Álvarez-Gayou,
2012) to better understand students’ experiences with cellphone usage. Data collection took place

during June 2026. The instrument used to collect the data was a questionnaire developed in Google

Forms, which w
as selected due to its accessibility and effectiveness in facilitating asynchronous data
collection. Online questionnaires have been widely used in educational and social research because they

allow researchers to gather data efficiently, reach a large num
ber of participants, and provide flexibility
in terms of time and location (Creswell & Creswell, 2018).

LITERATURE REVIEW

Cellphone Usage around the globe and in Mexico

Cellphones have now become an extension of our everyday lives, appearing in streets, schools, and

almost every imaginable space. Most people use them for communication, entertainment, and academic

purposes. Worldwide, there are more than 5.7 billion smartp
hone users, representing approximately
70% of the global population (Kumar, 2026) . Additionally, global data indicate that around 82% of

individuals own a mobile phone, highlighting the widespread adoption of this technology across

different societies (In
ternational Telecommunication Union [ITU], 2025) .
The countries with the highest number of cellphone users include China, India, and the United States,

as they have the largest populations and high mobile penetration rates. For instance, China leads the

world with hundreds of millions of smartphone users,
followed by India and the United States, reflecting
pág. 7361
the global dominance of mobile technology in both developed and developing regions

(BacktoFrontShow, 2026).

In Mexico, there has been a rapid adoption of cellphones, particularly among younger generations.

Mexican citizens use these devices for a wide range of purposes, including communication,

entertainment, education, and social interaction. In fact, there are
approximately 98.6 million cellphone
users in Mexico, representing around 81.7% of the population (INEGI, 2024). Moreover, mobile

connectivity is so widespread that there are 127 million mobile connections, equivalent to 96.5% of the

total population (Dat
aReportal, 2025).
The majority of those who use cellphones belong to younger generations, especially adolescents and

young adults, who are the most active users of digital technologies. Only a small percentage of the

population does not possess a cellphone, which reflects t
he near-universal adoption of this technology
in the country. In educational contexts, the use of smartphones begins at an early age.

Studies indicate that a significant number of Mexican children start using mobile devices from around

6 years old, and approximately 7 out of 10 children between 6 and 11 years old already use smartphones

or tablets regularly (INEGI, 2025). Furthermore, in
ternet usage among adolescents (1217 years old)
reaches over 95%, demonstrating how deeply integrated mobile technology is in their daily and

academic lives (REDIM, 2026).

Social media and using patterns of Cellphones for Gen Z

A Gallup poll of 1,500 young Americans revealed that 51% spend at least four hours a day using social

media apps like Instagram or tiktok in their cellphones, with an average usage of 4.8 hours per American

teenager (Rothwell, 2024b).

Among the main habits of cellphones usage, social media is the most widely used means of

communication among teenagers, young adults, and some adults today. Through it, young people get

to know each other, reconnect with old friends, and exchange all kinds
of experiences, thoughts,
messages, and materials that communicate what each of them needs to express. It is quite interesting to

witness how social media reflects the emotional, social, psychological, and communicative needs of its

users through the diff
erent types of messages they transmit, whether through emoticons, videos,
photographs, texts, audio, and audiovisual materials of all kinds. (Aulia & Putri, 2024)
pág. 7362
On the other hand, Arab and Díaz (2015) conclude that excessive social media use is linked to

depression, attention deficit hyperactivity disorder (ADHD), insomnia, decreased total sleep time, poor

academic performance, failing grades, and school dropout.
It is also associated with reduced study time,
decreased concentration, increased distractions, and a decline in the quality of schoolwork.

The Benefits and Drawbacks of Cellphones for Generation Z

Some of the most common uses that Generation Z gives to cell phones are the following:

Communication and socialization, to stay in touch with friends and family and maintain immediate

communication with anyone from any time and place. Professionally and academically, it is very easy

to locate anyone through a cell phone (García, 2021).
Furthermore, entertainment, through the
consumption of video content, music, animations, movies, short films, television programs, series,

video games, and sports programs.
Information search, through internet browsing, reading all kinds of
online materials, and consulting through Artificial Intelligence such as ChaGPT
and Gemini, among
the most common (SPRINforma, 2026).
Moreover, building social networks, such as Facebook,
Instagram, TikTok, etc. Through these, young people maintain contact with their peers and stay up
-to-
date on daily activities, achievements, customs, and preferences. Content consumption on social media

is particu
larly noteworthy, as younger generations rarely look at new content for more than one or two
seconds before moving on to the next, until they find something of interest, which they may then engage

with for no more than 30 seconds. The speed of consumption
is surprisingly higher among younger
generations (Ricoy, Martínez & Martínez, 2022).
Additionally, organization and development of digital
skills, cell phones also foster certain digital abilities and competencies, such as time management and

organization, independent content searching, information management, and the creation of specific

content like vi
deos, manipulated images, and animations. Furthermore, they develop skills such as fast
typing, visual perception and motor skills, instant brain processing, language learning, mathematical

skills, spatial awareness, and hand
-eye coordination (Martínez, 2023).
On the other hand, there are some drawbacks that cannot be ignored and pointed out.

According to Díaz
-López et al. (2021), students acknowledge that their grades are declining due to
cellphone use and social media participation; however, they claim to be able to improve their academic

performance on their own.
pág. 7363
A recent study by López et al. (2023) indicates that cellphone usage negatively impact the academic

performance of adolescents. Factors such as the daily time spent on social media, the lack of parental

supervision, and easy access to these platforms are
closely related to the decrease in this performance
as young people dedicate more and more hours a day to them, replacing other activities and interests,

such as schoolwork or sports.

MET
HODOLOGY
This study employed a mixed
-methods descriptive approach combining quantitative and qualitative data
to examine cellphone use among junior high school students. The quantitative component focused on

identifying patterns of smartphone ownership, frequency o
f use, academic applications, and perceived
effects on learning, whereas the qualitative component explored students’ opinions, emotions, and

recommendations regarding cellphone use.

The study was conducted during June 2026 in junior high schools located in the states of Puebla and

Mexico. Data collection was supported by the Undersecretariat of Basic Education of the State of

Mexico, represented by one of the study’s co
-authors, which facilitated the distribution of the
questionnaire to secondary schools within the educational system. This broad dissemination strategy

allowed access to a large number of students from the target population. A total of 1,191 students

voluntarily particip
ated in the study. All participants belonged to Generation Z and were enrolled in
junior high school at the time of data collection.

Data were collected using a questionnaire specifically designed for this study and administered through

Google Forms. The instrument consisted of 12 questions, including both closed
-ended and open-ended
items. The questionnaire explored cellphone ownership
, daily usage patterns, classroom use, academic
purposes, perceived effects on academic performance and concentration, difficulties disconnecting from

cellphone use, emotional responses associated with cellphone deprivation, frequently used applications,

a
nd recommendations for responsible smartphone use. Quantitative data were analyzed using
descriptive statistics, including frequencies and percentages. Results were organized and presented

through figures to facilitate interpretation and comparison of response patterns. Qualitative responses

were analyzed
through thematic analysis. Open-ended responses were reviewed, coded, and grouped
into categories according to recurring themes and common patterns identified among participants.
pág. 7364
The integration of quantitative and qualitative data provided a comprehensive understanding of

smartphone use among adolescents. While the quantitative findings allowed the identification of general

trends and usage patterns, the qualitative component offe
red additional insight into students’
perceptions, experiences, emotions, and attitudes toward cellphone use in academic and everyday

contexts.

RESULTS AND DISCUSSION

Question 1. Do you own a cellphone?

Cellphone ownership is a key indicator for understanding the level of technological access among

Generation Z students. Given the central role that smartphones play in communication, entertainment,

education, and social interaction, participants were first
asked whether they owned a personal cellphone.
As shown in Figure 1, of the 1,191 students surveyed, 1,091 (91.6%) reported owning a personal

cellphone, whereas only 100 students (8.4%)
indicated that they did not have one. These findings reveal
a remarkably high level of mobile technology penetration among the participants, confirming that

smartphones are an integral component of daily life for the vast majority of Generation Z students.

The results also suggest that mobile devices constitute a highly accessible technological resource within

this population, making them a relevant factor in both educational and social contexts.

Figure 1.
Cellphone ownership among surveyed Generation Z students (n = 1,191).
pág. 7365
Question 2. How many hours per day do you use your cellphone?

To better understand the level of exposure to mobile technology among Generation Z students,

participants were asked to estimate the average number of hours they spend using their cellphones each

day.

Figure 2.
Daily Cellphone Usage Among Generation Z Students (n = 1,191).
As shown in Figure 2, the largest proportion of students reported using their cellphones between 2 and

4 hours per day (n = 498), followed by those who indicated using them between 5 and 7 hours daily (n

= 352). Additionally, 199 students reported using th
eir devices for less than 2 hours per day, whereas
142 students indicated spending more than 7 hours per day on their cellphones.

Overall, the findings suggest that cellphone use is deeply integrated into students’ daily routines, with

the majority reporting between two and seven hours of daily use. The presence of a substantial group

of students who use their devices for more than s
even hours per day may indicate intensive patterns of
smartphone engagement that could potentially influence academic, social, and personal activities.

Question 3. Do you use your cellphone during classes?

Cellphone use during instructional time has become a growing concern in educational settings due to

its potential impact on students’ attention and academic performance. Therefore, participants were

asked whether they use their cellphones during class sess
ions.
pág. 7366
As shown in Figure 3, most students reported that they do not use their cellphones during class time (n

= 772, 64.8%). However, a considerable proportion indicated that they sometimes use their devices

during lessons (n = 354, 29.7%). Only 65 students (5.5
%) acknowledged regularly using their
cellphones during classes.

Figure 3.
Cellphone Use During Classes Among Generation Z Students (n = 1,191).
These findings suggest that although most students appear to follow classroom norms regarding

cellphone use, a substantial number still engage with their devices occasionally during instructional

activities. This pattern may indicate that cellphone use rem
ains present in the classroom environment
and could represent a potential source of distraction for some students.

Question 4. Do you use your cellphone for homework or school
-related activities?
In addition to communication and entertainment purposes, mobile devices have increasingly become

tools that support learning and academic tasks. To explore the educational use of smartphones among

Generation Z students, participants were asked whether they
use their cellphones for homework or other
school
-related activities.
As shown in Figure 4, the vast majority of participants reported using their cellphones for homework

and academic activities (n = 1,096, 92.0%), whereas only 95 students (8.0%) indicated that they do not

use their devices for educational purposes.

These findings suggest that smartphones play an important role in students’ academic lives and are

widely used as learning tools.
pág. 7367
The results indicate that, beyond their social and entertainment functions, mobile devices have become

valuable resources for accessing information, completing assignments, communicating with classmates,

and supporting educational activities.

Figure 4.

Cellphone Use for Homework and School
-Related Activities Among Generation Z Students (n = 1,191).
Question 5. Do you believe cellphone use affects your grades?

Participants were asked whether they believe cellphone use has an impact on their academic

performance. This question sought to explore students’ perceptions regarding the relationship between

smartphone use and school achievement.

Figure 5.

Perceived Impact of Cellphone Use on Academic Performance Among Generation Z Students
(n =
1,191).
pág. 7368
As shown in Figure 5, 449 students (37.7%) reported that cellphone use does not affect their grades,

while 434 students (36.4%) indicated that it may have an impact. Additionally, 308 students (25.9%)

believed that cellphone use does affect their academic
performance.
These findings suggest that students hold diverse perceptions regarding the academic consequences of

cellphone use. Although the largest group reported that smartphones do not affect their grades, a

combined 62.3% either believed that cellphone use affects
academic performance or acknowledged the
possibility that it may do so. This result indicates a widespread awareness among students of the

potential influence that mobile devices can have on their educational outcomes.

Question 6. Do you find it difficult to stop using your cellphone when you need to study or sleep?

The ability to regulate cellphone use is an important aspect of self
-control and healthy technology
habits. Therefore, students were asked whether they find it difficult to stop using their cellphones when

they need to study or go to sleep.

Figure 6.
Difficulty Disconnecting from Cellphone Use Among Generation Z Students
As shown in Figure 6, most participants reported that they do not have difficulty putting their cellphones

aside when they need to study or sleep (n = 647, 54.3%). However, 384 students (32.2%) indicated that

they sometimes experience difficulty doing so,
while 160 students (13.4%) reported that they regularly
struggle to stop using their devices in these situations.
pág. 7369
These findings suggest that although more than half of the students perceive themselves as capable of

regulating their cellphone use, a considerable proportion experience at least occasional difficulties

disconnecting from their devices. The results may re
flect the growing integration of smartphones into
students’ daily routines and highlight potential challenges related to self
-regulation, study habits, and
sleep hygiene.

Question 7. Do you believe cellphone use affects your concentration in class?

Classroom concentration is an essential factor for effective learning and academic success. To explore

students’ perceptions regarding the potential influence of smartphone use on attention during lessons,

participants were asked whether they believe cellp
hone use affects their concentration in class.
Figure 7.

Perceived Impact of Cellphone Use on Classroom Concentration Among Generation Z Students

As shown in Figure 7, most students reported that cellphone use does not affect their concentration in

class (n = 644, 54.1%). However, 354 students (29.7%) indicated that cellphone use does affect their

concentration, while 193 students (16.2%) reported t
hat it may have an impact.
These findings suggest that although a slight majority of students do not perceive smartphones as a

factor affecting their attention during class, nearly half of the participants (45.9%) acknowledged that

cellphone use may influence or directly affect thei
r concentration. This result highlights the ongoing
debate regarding the role of mobile devices in educational settings and suggests that many students

recognize the potential for distraction associated with smartphone use during learning activities.
pág. 7370
Question 8. What strategies would help students use their cellphones more responsibly in

educational settings?

Open
-ended responses were analyzed and grouped into thematic categories. Several recurring strategies
emerged regarding how students could use their cellphones more responsibly in educational settings.

The most frequently mentioned recommendation involved increasing awareness of the negative

consequences of excessive cellphone use, particularly in relation to distraction, academic performance,

and time management. Participants emphasized the importance o
f self-discipline and personal
responsibility when using mobile devices.

Another common theme was the implementation of classroom policies designed to limit cellphone use

during instructional activities. Several students suggested restricting access to devices during lessons

while still allowing their use for academic purposes
when necessary.
Participants also highlighted the importance of promoting educational uses of smartphones, including

research activities, access to learning resources, and communication related to schoolwork.

Additionally, some respondents recommended parental supervision, teacher guidance, and the

development of healthy digital habits to encourage a better balance between technology use and daily

responsibilities.

Overall, the responses indicate that students recognize both the benefits and potential drawbacks of

smartphone use and believe that responsible cellphone use depends on a combination of self
-regulation,
educational guidance, and appropriate institutional
policies.
Table 1.
Main Strategies Suggested for Responsible Cellphone Use in Educational Settings
Category
Representative Idea
Self-regulation and discipline
Use cellphones only when necessary and avoid distractions.
Awareness and education
Increase awareness of the consequences of excessive cellphone use.
Classroom policies
Limit cellphone use during instructional activities.
Educational purposes
Encourage the use of smartphones as learning tools.
Guidance and supervision
Promote support from teachers and parents.
Healthy digital habits
Foster balanced technology use and effective time management.
pág. 7371
Question 9. What activities do you use your cellphone for most during the day?

Participants were asked to describe the activities for which they most frequently use their cellphones

throughout the day. Responses were analyzed and grouped into thematic categories based on their

primary purpose.

Figure 8.
Primary Activities for Which Generation Z Students Use Their Cellphones
As shown in Figure 8, schoolwork and research were the most frequently reported activities (n = 519,

43.6%), followed by entertainment (n = 320, 26.9%). Messaging and communication represented 134

mentions (11.3%), while social media accounted for 76 menti
ons (6.4%).
These findings suggest that Generation Z students use their cellphones for a variety of purposes that

extend beyond entertainment. Although recreational use remains relevant, the predominance of

schoolwork and research indicates that smartphones also funct
ion as important tools for learning,
information access, and academic productivity.

Question 10. Describe in three words how you feel when you cannot use your cellphone during

the day.

To explore the emotional responses associated with temporary cellphone deprivation, participants were

asked to describe in three words how they feel when they are unable to use their cellphones during the

day. Responses were analyzed qualitatively and grou
ped according to recurring emotional themes.
pág. 7372
Table 2.
Main Emotional Responses Reported When Unable to Use a Cellphone
Emotional Theme
Representative Terms
Boredom
Bored, boredom
Sadness
Sad, unhappy
Anxiety and Stress
Anxious, stressed, worried
Anger and Frustration
Angry, upset, frustrated
Neutral Reactions
Normal, indifferent, nothing
Positive Feelings
Calm, relaxed, free, happy
As shown in Table 2, participants reported a wide range of emotional reactions when they were unable

to use their cellphones. Many students described feelings associated with boredom, sadness, anxiety,

and stress, suggesting that temporary disconnection ma
y generate discomfort for a considerable
proportion of Generation Z students. Terms such as
bored, sad, anxious, stressed, and upset appeared
frequently throughout the responses.

At the same time, a substantial number of participants described feeling normal, calm, relaxed, or even

free, indicating that not all students experience negative emotions when separated from their devices.

These responses suggest important individual diff
erences in the degree of emotional attachment to
mobile technology.

Overall, the findings indicate that cellphone restriction generates mixed emotional reactions among

Generation Z students. While some participants associate disconnection with boredom, anxiety, or

frustration, others perceive it as a neutral or even positi
ve experience. This diversity of responses
highlights the complex relationship between adolescents and mobile technology.

Question 11. What types of applications do you use most and why?

Participants were asked to identify the applications they use most frequently and explain the reasons for

their use. Responses were analyzed and grouped into major categories according to the primary purpose

of the applications mentioned.
pág. 7373
Table 3.
Most Frequently Used Applications and Their Main Purposes
Application Category
Examples Mentioned by
Students

Primary Purpose

Social Media
Instagram, TikTok,
Facebook, X

Entertainment, social interaction, content

consumption

Communication
WhatsApp, Messenger,
Telegram

Communication with friends and family

Educational and
Information Tools

Google, ChatGPT, Google
Classroom

Research, homework, academic support

Video Platforms
YouTube, Netflix Entertainment and learning
Music Applications
Spotify Music and relaxation
As shown in Table 3, social networking and communication applications were the most frequently

mentioned by participants. Instagram, WhatsApp, and TikTok emerged as the dominant platforms,

primarily because they allow students to communicate with friends a
nd family, consume entertainment
content, and remain socially connected.

Participants also reported using educational and information
-related applications, including Google and
ChatGPT, for activities such as completing assignments, conducting research, and obtaining academic

information. In addition, video
-streaming and music applications, such as YouTube and Spotify, were
commonly mentioned as sources of entertainment and relaxation.

These findings suggest that Generation Z students rely on a diverse range of mobile applications that

serve both academic and recreational purposes. While social interaction and entertainment remain the

primary motivations for app use, educational applicat
ions also play an important role in supporting
learning and information access.

Overall, the responses indicate that smartphone applications fulfill multiple functions in students’ daily

lives, combining communication, entertainment, and educational support within a single technological

ecosystem.

Question 12. What recommendations would you give other students regarding cellphone use?

To conclude the survey, participants were asked to provide recommendations for other students

regarding the responsible use of cellphones. Responses were analyzed qualitatively and grouped into

thematic categories based on recurring ideas and suggestions.
pág. 7374
Table 4.
Recommendations for Responsible Cellphone Use Among Students
Recommendation
Category

Representative Suggestion

Moderate Use
Limit screen time and avoid excessive cellphone use.
Educational Purposes
Use smartphones for homework, research, and learning activities.
Avoid Classroom
Distractions

Refrain from using cellphones during lessons unless necessary.

Time Management
Establish schedules and balance cellphone use with other
responsibilities.

Healthy Habits
Participate in outdoor activities and reduce dependency on devices.
Responsible Use
Use technology safely, responsibly, and productively.
As shown in Table 4, the most common recommendation involved promoting moderate and balanced

cellphone use. Many participants emphasized the importance of limiting screen time, avoiding

excessive use, and developing healthier habits when interacting with m
obile devices.
Another frequently reported theme focused on using cellphones for productive and educational

purposes. Students encouraged their peers to take advantage of smartphones for homework, research,

and learning activities rather than relying exclusively on them
for entertainment.
Participants also highlighted the importance of avoiding cellphone use during classes, improving time

management, engaging in outdoor activities, and maintaining face
-to-face social interactions. Several
responses emphasized the need to reduce dependence o
n mobile devices and to prioritize academic
responsibilities and personal well
-being.
Overall, the recommendations suggest that Generation Z students are aware of both the benefits and

potential risks associated with cellphone use. Their responses reflect a preference for balanced

technology use that combines educational benefits with healt
hy digital habits and responsible self-
regulation.

DISCUSSION

The results of this study confirm that cellphones play a central role in the daily lives of Generation Z

students. The high percentage of participants who own a smartphone and use it daily for several hours

reflects the extent to which mobile technology ha
s become integrated into their academic, social, and
recreational activities. These findings are consistent with Rosenberg et al. (2025), who describe

Generation Z as a generation of digital natives whose daily interactions are strongly connected to mobile
pág. 7375
technologies. Similarly, Buzzetto
-Hollywood and Quinn (2024) argue that technology has become an
essential component of this generation’s lifestyle, influencing how they communicate, access

information, and learn.

One of the most interesting findings of this study is that smartphone use was not limited to

entertainment. In fact, academic activities such as homework, research, and information searching were

the most frequently reported uses of cellphones among partic
ipants. This finding is particularly relevant
because it challenges the common assumption that adolescents use smartphones primarily for leisure

purposes. Instead, the results suggest that students recognize the educational value of these devices and

regul
arly incorporate them into their learning activities. This observation is consistent with OECD
(2024), which highlights the potential of digital technologies to support learning when used

appropriately. Likewise, García (2021) and Martínez (2023) emphasize
that smartphones can facilitate
access to information, strengthen digital competencies, and support independent learning processes.

These findings reinforce the idea that the educational impact of smartphones depends largely on how

they are used. Mobile devices can provide immediate access to information, educational resources, and

communication tools that support academic work. Howeve
r, their benefits are more likely to emerge
when their use is connected to specific learning objectives rather than exclusively recreational purposes.

In this regard, Amez and Baert (2020) concluded that the relationship between smartphone use and

academic
performance is not necessarily negative; instead, outcomes vary according to the frequency,
purpose, and context in which these devices are used.

At the same time, the results reveal challenges that should not be overlooked. Although most

participants reported that they do not use their cellphones continuously during class, a considerable

proportion acknowledged doing so occasionally. Furthermore, n
early half of the students indicated that
they experience some degree of difficulty putting their phones aside when they need to study or sleep.

These findings suggest that, despite recognizing the benefits of mobile technology, many students

struggle with
self-regulation. Similar concerns have been reported by Giansanti (2025), who identified
problematic smartphone use as a growing issue among adolescents and young adults. Likewise, Wacks

and Weinstein (2021) found that excessive smartphone use may be asso
ciated with behavioral
difficulties and reduced well
-being.
pág. 7376
The results related to concentration and academic performance also deserve attention. Although many

students reported that smartphone use does not affect their academic performance, a substantial

proportion acknowledged that it may influence both their gra
des and their ability to concentrate in class.
This finding suggests that students are aware of the potential consequences of excessive or inappropriate

cellphone use. Tang et al. (2025) reported that intensive cellphone use can affect academic,

psychologi
cal, and socio-psychological functioning, particularly when it interferes with learning
activities. Similarly, López et al. (2023) found that excessive social media use may displace study time

and negatively affect academic performance among adolescents.

Another relevant finding is that students themselves appear to be aware of the need for responsible

technology use. The recommendations provided by participants consistently emphasized moderation,

self
-discipline, and the importance of establishing limits to prevent smartphones from interfering with
academic responsibilities, sleep, and personal relationships. These responses suggest that students do

not reject technology; rather, they recognize the importance of using it in a balanced way. This

perspective
is consistent with recent findings from the Pew Research Center (2025), which indicate that
many adolescents acknowledge spending too much time online and actively seek strategies to better

regulate their digital habits. Similarly, WHO Europe (2024) has e
mphasized the importance of
promoting healthy digital behaviors as part of broader efforts to support adolescent well
-being.
Perhaps the most important contribution of this study is that it does not support an entirely positive or

entirely negative view of smartphone use. Students clearly recognized both the benefits and the

drawbacks associated with these devices. Smartphones w
ere viewed as useful tools for learning,
communication, and information access, but also as potential sources of distraction, dependency, and

time mismanagement. This balanced perception is consistent with recent research suggesting that young

people are i
ncreasingly aware of both the opportunities and challenges associated with digital
technologies (Gath et al., 2024; Buzzetto
-Hollywood & Quinn, 2024).
Overall, the findings suggest that the question is not whether smartphones are inherently beneficial or

harmful for Generation Z students. Rather, the key issue appears to be how these devices are used and

the extent to which students are able to regulate
their use. In this sense, smartphones can function as
either a friend or a foe depending on the habits, purposes, and behaviors associated with their use.
pág. 7377
Consequently, educational institutions should move beyond debates focused solely on restricting

cellphone use and instead promote digital literacy, responsible technology use, and self
-regulation skills
that help students maximize the educational benefits
of smartphones while minimizing their potential
negative effects.

CONCLUSIONS

The findings of this study confirm that smartphones have become an integral part of the daily lives of

Generation Z students. More than 90% of participants reported owning a cellphone and using it

regularly, demonstrating the extent to which mobile technol
ogy has become embedded in their
academic, social, and personal environments.

One of the most significant findings is that smartphones are not used exclusively for entertainment.

Most students reported using their devices for homework, research, and other academic activities,

highlighting the important role that smartphones can play
as educational tools. This finding suggests
that mobile devices have the potential to support learning, facilitate access to information, and promote

the development of digital skills when used appropriately.

At the same time, the results reveal important challenges. A considerable proportion of students reported

using their phones during class, experiencing difficulties putting them aside when studying or sleeping,

or recognizing that smartphone use may affect
their concentration and academic performance. These
findings indicate that, despite their educational benefits, smartphones can also become sources of

distraction when their use is not adequately regulated.

An important contribution of this study is that students themselves demonstrated a balanced

understanding of the issue. Rather than viewing smartphones as entirely positive or negative, they

recognized both the benefits and the risks associated with their
use. Their recommendations consistently
emphasized moderation, self
-discipline, and the importance of establishing limits to prevent excessive
use from interfering with academic responsibilities, sleep, and personal relationships. Contrary to

common stereo
types, the participants did not demonstrate an uncritical acceptance of smartphone use.
Instead, they showed a relatively sophisticated understanding of both the opportunities and challenges

associated with mobile technologies.
pág. 7378
Another noteworthy finding is that awareness alone does not appear to guarantee healthy technology

use. Many participants demonstrated a clear understanding of the potential risks associated with

excessive smartphone use and even recommended strategies suc
h as moderation, self-discipline, and
time limits. However, a substantial proportion also acknowledged difficulties disconnecting from their

devices when studying or sleeping. This suggests that the challenge may not be a lack of knowledge

about responsibl
e technology use, but rather the development of self-regulation skills that allow students
to translate that knowledge into everyday behavior. Future educational initiatives should therefore focus

not only on digital awareness but also on strengthening stu
dents’ capacity for self-management in
increasingly connected environments.

The findings also suggest that smartphones are no longer external to the educational process. For many

students, mobile devices have become part of the infrastructure through which learning, information

seeking, academic communication, and school
-related activities take place. This reality presents both
opportunities and challenges for educational institutions, which must increasingly address smartphone

use as part of the learning environment rather than as a separate issue.

Overall, the findings suggest that the debate surrounding smartphone use in education may be overly

polarized. Rather than supporting exclusively positive or negative positions, students’ responses

indicate that the educational impact of smartphones depend
s on the context, purpose, and patterns of
use. This reinforces the need to move beyond simplistic discussions centered on prohibition versus

unrestricted access.

Therefore, the challenge for educational institutions is not limited to restricting cellphone use. Instead,

schools should promote digital literacy, responsible technology use, critical decision
-making, and self-
regulation skills that help students take ad
vantage of the educational benefits of smartphones while
minimizing their potential negative effects. Preparing students to use technology responsibly may

ultimately be more effective than simply attempting to keep technology out of the classroom. In this

sense, smartphones should not be viewed simply as either a friend or a foe for Generation Z students.

Rather, their role depends on how they are used and on the ability of students, families, and educational

institutions to foster healthy, balanced, and pu
rposeful digital habits.
pág. 7379
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